“It is my goal to educate business owners on the importance of CRM (Customer Relationship Management) and how to prevent business opportunities from slipping through the cracks. I really enjoy making a difference in someone else's business. I look forward to the opportunity of making a difference in YOUR business. “

• Education - B.A., Psychology; UC Berkeley – M.S. Computer Science, Fresno State

• Masters Project - Business Process Re-engineering

• Industry Experience - Retail, Education, Pharmacy, Biotechnology, and Insurance

• Masters Project  - “Expediting Communication for a Business Process Re-engineering Project”: Understanding of database development; the need for BPR to achieve strategic goals.

• Training - As Director/Instructor for Technical Training School for 3.5 years, developed patience and skill in helping adults acquire new technical abilities.

• Data Analyst Consultant for Biotech company - Experienced in complex data management projects.

• Insurance Business - Worked in the sales process first hand and knows how to use CRM in real time.

• Member of BAAUG - Continuing to acquire new technical skills

“My Masters project of Business Process Re-engineering is now coming into full use in my CRM Consulting business - I love being able to take that background knowledge and experience and apply it to helping others in their businesses – it is so rewarding.  I enjoy Data Management and I am a member of Bay Area ACT! User Group (BAAUG).  BAAUG is very helpful to advanced users of ACT! rather than most small business owners.  I provide support - with a human touch - and education for new users of ACT! And other CRM software programs. ”

 “I have known and worked with Valerie Vedda for over 5 years. I trust her 110% and would do business with her without the slightest hesitation.  She's reliable and organized and you can trust her with your business project.”
- Amy Nguyen, Owner of Trendy Floral Designs

I love dancing, traveling and hiking with my husband. I am also a movie buff.